About

FAQ

• Where is the store based?

  Temple Hills, MD

• Do you accept orders placed outside of the US?

  Yes, customers living or traveling outside of the United States can place orders with Gilliam’s Flavor

• How long will it take to receive my order?

  Domestic orders can take 2 to 10 business days to arrive depending on the efficiency of your local postal service. Delivery times for international orders may vary from 2 to 12 weeks depending upon the location.

• What forms of payment are accepted by Gilliam’s Flavor?

  Gilliam’s Flavor customer purchases are processed by Storenvy via PayPal. PayPal allows account holders to make payments using a variety of methods including debit card, credit card (Visa, MasterCard, Discover, American Express and Diners Club), and instant transfer from a bank account. Please note – customers do not have to have a PayPal account in order to complete a purchase. There is an option to checkout as a guest and type in your desired credit card information

• Is the payment process secure?

  Gilliam’s Flavor utilizes PayPal for all purchases because it offers customers a 45 day buyer protection service and fraud protection for undelivered and defective goods. PayPal is known as one of the most trusted online payment solutions on the web. Before entering any personal credit card information, you will be transferred from Gilliam’s Flavor website to the PayPal secure server.

• What is Storenvy?

  Gilliam’s Flavor is powered by Storenvy, an online store system and marketplace for the world’s creative business. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.